| Similarity | Rank | |
|---|---|---|
| customer_satisfaction | 0.781 | 19198 |
| quality_of_service | 0.771 | 38504 |
| service_level | 0.742 | 37767 |
| customer_experience | 0.668 | 20612 |
| customer_service | 0.665 | 6522 |
| service_delivery | 0.655 | 11847 |
| customer_loyalty | 0.654 | 72467 |
| level_of_service | 0.638 | 39475 |
| operational_efficiency | 0.634 | 54519 |
| cost_efficiency | 0.634 | 76154 |
| reliability | 0.622 | 4617 |
| product_quality | 0.619 | 41472 |
| customer_care | 0.609 | 54268 |
| business_performance | 0.609 | 52642 |
| quality_of_care | 0.606 | 41370 |
| service_provision | 0.599 | 25552 |
| good_customer_service | 0.598 | 83856 |
| quality_service | 0.598 | 36715 |
| patient_satisfaction | 0.597 | 67857 |
| financial_performance | 0.593 | 59565 |
| quality_management | 0.592 | 40723 |
| customer_focus | 0.586 | 83435 |
| performance_measurement | 0.581 | 51884 |
| customer_relation | 0.580 | 94312 |
| improve_service | 0.578 | 52212 |